vocabmonk

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Terms of use, Privacy statement & cancellation policy.

Privacy Statement

Vocabmonk has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the Vocabmonk web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement at any time, so please visit Vocabmonk regularly to review our privacy statement.

If you have questions or concerns regarding this statement, you can contact Vocabmonk by emailing to support@vocabmonk.com, or by calling +91 9560201510

RULES FOR ONLINE CONDUCT

You agree to use the Sites in accordance with all applicable laws. You further agree that you will not e-mail or post any of the following content (“Prohibited Content”) anywhere on the Site:

  1. Content that defames, harasses or threatens others
  2. Content that discusses illegal activities with the intent to commit such activities, or encourages others to commit such activities
  3. Content that infringes or misappropriates another's intellectual property rights, including, but not limited to, copyrights, trademarks or trade secrets
  4. Content that you do not have the right to disclose under contractual confidentiality obligations or fiduciary duties
  5. Advertising, promotional materials, or any form of commercial solicitation
  6. Content that otherwise harms other users or visitors to the Sites
  7. Content that is otherwise unlawful or that violates any applicable local, state, national or international law.
  8. Although Vocabmonk does not routinely screen or monitor content posted by users to the Site, Vocabmonk reserves the right to remove Prohibited Content of which it becomes aware, but is under no obligation to do so.

In addition, as a condition of accessing the Sites, you agree not to (a) reproduce, duplicate, copy, sell, resell or exploit any portion of the Sites other than as expressly allowed under these Terms of Use; (b) use Vocabmonk’s or any Participating Institution's name, trademarks, server or other materials in connection with, or to transmit, any unsolicited communications or emails; (c) use any high-volume, automated or electronic means to access the Sites (including without limitation, robots, spiders, scripts or web-scraping tools); (d) frame the Sites, place pop-up windows over its pages or otherwise affect the display of its page; or (e) interfere with or disrupt the Sites or servers or networks connected to the Sites, or disobey any requirements, procedures, policies or regulations of networks connected to the Sites.

Finally, you agree that you will not access or attempt to access any other user's account, or misrepresent or attempt to misrepresent your identity while using the Sites.

Termination

Vocabmonk may, in its sole discretion, at any time and for any reason, terminate the Service, terminate this Agreement, or suspend or terminate your account without the prior notice.

Upon termination of your account, you will no longer be able to access your account, services provided by Vocabmonk and content in your account will cease. However you can access Vocabmonk website after termination of your account.

Cancellation Policy

All purchases made are subject to refund if requested within 7 days of transaction. Please email request to refund with reason at sales@vocabmonk.com

The refund will be partial and amount equivalent to remaining days in subsscription will be refunded. The refund process may take 10 to 15 days. 

 

Collected Information

We require customers who register to use the services offered on our Site (collectively, the "Services") to give us contact information, such as their name, address, phone number, and e-mail address, and billing information, such as billing name and address, credit card number, Examination Dates, Mobile Number and model etc. to use the service. We also receive and may store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" and we obtain certain types of information when your Web browser accesses www.vocabmonk.com. More information on our use of "cookies" can be found below.

Vocabmonk uses the information that we collect to set up the Services for our customers. We may also use the information to contact customers to further discuss customer interest in our company, the e-learning Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@vocabmonk.com. We may also email information regarding updates to the E-learning services or company, and will send a Student Newsletter.

In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with information regarding your personal or professional interests, experience with our products and services, and more detailed contact preferences. Customers and visitors always have the option of choosing not to provide us with this information.

Except as we explicitly state at the time we request information, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the E-learning Service. This billing information is not used by Vocabmonk for marketing or promotional purposes. Vocabmonk uses a third-party intermediary to manage the credit/debit card processing. This intermediary uses the information for the sole purpose of credit/debit card processing.

Vocabmonk may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the E-learning Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Vocabmonk may also send informative emails on your behalf to your contacts whom you choose to "invite" explicitly and provide us with thier email addresses.

Special Relationships

Vocabmonk has a number of relationships with business partners with whom we may share your personal information for the purpose of providing a service, fulfilling an order or completing a transaction. For example, we use certain vendors for the purpose of providing credit card transaction and check processing services. These vendors verify your purchase information, such as credit card number or checking account number, and authorize your transaction. In doing so, they have access to data about users, but they are prohibited from using this information for any other purpose. We also strongly urge you to read the privacy policy of our business partner at the business partner's site.

Cookies

Vocabmonk uses software tags called "cookies" to identify customers when they visit our site. Cookies are used to remember user preferences and maximize performance of our services. The information we collect with cookies is not sold, rented, or shared with any outside parties. Users who disable their Web browser's ability to accept cookies will be able to browse our Website but will not be able to successfully use our E-Learning Service.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.

This privacy statement covers the use of cookies by Vocabmonk only and does not cover the use of cookies by any advertisers.

*Third Party Cookies:* We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of Vocabmonk is used only to provide us with information on site usage and is not shared with any other third parties.

Web Beacons

Web pages may contain an electronic file called a web beacon, that allows a web site to count users who have visited that page or to access certain cookies. Vocabmonk uses web beacons in the following ways:

Within the Vocabmonk web sites

Vocabmonk uses web beacons within the Vocabmonk web sites in order to count users and to recognize users by accessing Vocabmonk cookies.

Being able to access Vocabmonk cookies allows us to personalize your experience when you visit Vocabmonk web sites that are located both on and off of the Vocabmonk domain.

HTML email

Vocabmonk's practice is to include web beacons in HTML-formatted email messages (messages that include graphics) that Vocabmonk, or its agents, sends in order to determine which email messages were opened and to note whether a message was acted upon.

In general, any file served as part of a web page, including an ad banner, can act as a web beacon. Vocabmonk may also include web beacons from other companies within pages served by Vocabmonk so that Vocabmonk's advertisers may receive auditing and reporting.

Log Files

Vocabmonk maintains log files of the traffic that visits our site. We do not link any information gathered in these log files to personally identifying information. Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected includes IP addresses and browser types.

Tracking of Usage Statistics

In order to effectively deliver personalized learning experiences, we gather information about your learning and reading patterns including but not limited to your interactions with the toolbar, our other learning software and your own web browsing patterns. You agree that this process is essential for proper functioning of the Toolbar and other software provided by Vocabmonk licensors. If, for any reason, you do not wish such data to be collected or stored, please discontinue use of this toolbar or other Vocabmonk website with immediate effect.

Information Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

All information gathered on the site is stored and maintained in secure facilities that limit access to authorized personnel only.

Retention of Information

Vocabmonk will keep personal information of its users for as long as they are registered subscribers or users of our products and services, and for a reasonable time thereafter

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

RESOLUTION OF DISPUTES.

If a dispute arises between you and Vocabmonk, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and Vocabmonk agree that we will resolve any claim or controversy at law or equity that arises out of this Toolbar License or our services (a "Claim") in accordance with one of the paragraphs below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by sending email to vidhatanand@vocabmonk.com. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Force Majeure

The Vocabmonk licensor shall not be directly responsible for break or disruption of service or availability on account of Force Majeure circumstances, making it impossible to render the service to the subscriber. However, the subscriber shall continue to pay all and any charges as per the terms of the agreement notwithstanding the force majeure conditions.

Arbitration

Any dispute or claims arising between the parties hereto shall be referred to arbitration by an arbitrator to be appointed by the Vocabmonk licensors. The arbitration shall be held at Gurgaon, India and the same shall be governed by the provisions of the Arbitration and Conciliation act, 1996 and amendments thereto.

Jurisdiction

Any dispute shall be subject to the exclusive jurisdiction of the courts in Gurgaon, India only.

MISCELLANEOUS PROVISIONS

If for any reason a court of competent jurisdiction finds any provision or portion of this Toolbar License to be unenforceable, the remainder of the Toolbar License will continue in full force and effect. Sections 2-7, 10, 12, and 13 of this Toolbar License will survive any termination of this Toolbar License. This Toolbar License constitutes the entire agreement between the parties with respect to the subject matter hereof and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. To the extent that there is a conflict between the terms of this Toolbar License and the terms of the Vocabmonk Privacy Policy or Vocabmonk Terms of Service, this Toolbar License shall have precedence as to the subject matter of this Toolbar License. Except as otherwise provided in Section 9, any modifications of this Toolbar License must be in writing and agreed to by both parties. Any waiver of any provision of these Toolbar License will be effective only if in writing and signed by Vocabmonk.

Questions Or Additional Information. If you have questions regarding this Toolbar License, or wish to obtain additional information, please send an e-mail to support@vocabmonk.com

 

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